You can renew a domain from the client area in a few clicks, and we recommend turning on auto-renewal so it never expires by accident.
Overview
Domains are registered for a set term, usually one year. Before the end, an invoice is created for the renewal. Paying that invoice extends the domain for another term.
Why it happens
- Renewal is not automatic until you enable auto-renew and keep a working payment method.
- Reminders go to the email on your account, so an outdated email means missed notices.
What it means
Paying on time keeps your website, email and brand name safe. Late payment risks downtime and, in the worst case, losing the name.
How to fix it
- Sign in to the client area and open My Domains.
- Select your domain and choose Renew, or open the renewal invoice under Invoices.
- Pay with M-Pesa, Mixx by Yas, Airtel Money, bank or the other methods shown on the invoice.
- Turn on Auto Renew on the domain page.
- Check your account email is current under your profile.
Still need help? Get support
Open a support ticket
A ticket is the best way to get this fixed: it keeps your details, and we reply in the ticket.
Prefer to talk? Call 0758 309 999 (fastest line). If that line is busy, call 0753 930 000 (longer wait).
Related articles
- My Domain Expired: What Happens and How to Get It Back
- Domains in Tanzania: Start Here (.co.tz, .tz and .com Help)
- How to Pay for Hosting and Domains in Tanzania (M-Pesa, Mixx, Bank)
- How to Pay Your SakuraHost Invoice Using M-Pesa and Mobile Money
- Read the full guide: domain expired: how to get it back
Frequently asked questions
How much does renewal cost?
Prices depend on the ending. The exact amount is shown on your renewal invoice and on the domain page in the client area.
Can I renew for several years?
Ask support, who can arrange a longer renewal period.
Written by Jumbe Nylon, Founder & CTO, SakuraHost. Updated October 2026.