This page is the starting point for everything about domain names at SakuraHost: registering a .co.tz, .tz or .com domain, connecting it to a website or email, renewing it and fixing common problems.
Overview
A domain name is your business address on the internet. At SakuraHost you can register Tanzanian domains (.co.tz, .or.tz, .ac.tz and other .tz names) and global domains (.com, .net, .org and more). Each domain is managed from your client area, where you can change nameservers, edit DNS records, renew and update contact details.
Why it happens
- Tanzanian (.tz) domains are run by the national registry, TZNIC, which only manages nameservers and basic registration data.
- Global domains follow ICANN rules, which add steps such as email verification.
- Your website, email and apps are connected to your domain through DNS records, so a small mistake there can break all three.
What it means
Most domain problems fall into four groups: ordering and activation, connecting the domain to a website or email, DNS changes that have not taken effect, and renewal or expiry. The guides below are grouped the same way.
How to fix it
- New domain: read how to check if a domain is available, then which .tz extension to choose.
- Paid but the domain is not active: see I paid for my domain but it is not active.
- Connecting to a website: Netlify, Vercel, other platforms, or DNS problems: start here.
- Renewing or recovering a domain: renew a domain and expired domains.
- Seeing an error on a .tz domain: registrar lock error or DNS Management error.
Still need help? Get support
Open a support ticket
A ticket is the best way to get this fixed: it keeps your details, and we reply in the ticket.
Prefer to talk? Call 0758 309 999 (fastest line). If that line is busy, call 0753 930 000 (longer wait).
Related articles
- Domain and DNS Problems: Start Here (Tanzania Troubleshooting)
- How to Check If a Domain Name Is Available in Tanzania
- How to Renew a Domain in Tanzania and Avoid Expiry
- How to Change Nameservers for a .co.tz or .com Domain
- How to Redirect One Domain to Another (URL Forwarding)
- Update the Email on Your Domain and Account So You Never Miss a Notice
- How to Register a .co.tz or .tz Domain for Your Tanzanian Business
- Why a .TZ domain matters
- Register a domain with SakuraHost
- .co.tz domains in Tanzania
- Read the full guide: protect your .co.tz domain from theft
- Read the full guide: ICANN domain verification email
- Read the full guide: connect your domain to Netlify, Vercel or Blogger
- Read the full guide: domain expired: how to get it back
- Read the full guide: Cloudflare with a .co.tz domain
- Read the full guide: website works on www but not without it
- Read the full guide: how to register a .co.tz domain
Frequently asked questions
Where do I manage my domain?
Sign in to the SakuraHost client area, open My Domains and choose your domain. Nameservers, DNS records, renewal and contact details are all there.
Do I need hosting to own a domain?
No. You can register a domain on its own and connect it later to any website, app or email service.
Written by Jumbe Nylon, Founder & CTO, SakuraHost. Updated October 2026.