Order an email plan for your domain, then ask us to create the mailbox name you want, such as info@yourdomain.co.tz. One mailbox is included in the base price.
Overview
A business email address uses your own domain, which looks professional and builds trust. You need a domain, an email plan and the mailbox name you want.
Why it happens
- Customers trust info@yourcompany.co.tz more than a free email address.
What it means
After you pay, the plan is activated within 10 minutes and your mailbox is created. You then log in with webmail or add it to your phone.
How to fix it
- Make sure you have a domain: domains start here.
- Open the SakuraHost email page and choose the plan. The base price includes one mailbox.
- On the order page leave Additional Mailboxes at 0 for a single mailbox. Enter a number only for extra mailboxes on top of the first.
- Enter your domain name and pay the invoice.
- Tell us the mailbox name you want, for example info, and your first password is sent to you. See email login.
Still need help? Get support
Open a support ticket
A ticket is the best way to get this fixed: it keeps your details, and we reply in the ticket.
Prefer to talk? Call 0758 309 999 (fastest line). If that line is busy, call 0753 930 000 (longer wait).
Related articles
- Business Email Price in Tanzania: How Per-Mailbox Pricing Works
- Email Login Failed or Password Rejected: How to Fix It
- IMAP and SMTP Settings for Your SakuraHost Email (Phone and Outlook)
- How to Create Professional Email Accounts in cPanel
- SakuraHost business email plans
- Read the full guide: business email price per mailbox
Frequently asked questions
Why did my total double at checkout?
The Additional Mailboxes field was set to 1, which adds a second mailbox. Set it to 0 for one mailbox.
Can I add mailboxes later?
Yes. Open a ticket and we will add them and send the invoice.
Written by Jumbe Nylon, Founder & CTO, SakuraHost. Updated October 2026.