This page is the starting point for business email at SakuraHost: getting an address like info@yourdomain.co.tz, setting it up on your phone, understanding the price and fixing delivery problems.
Overview
SakuraHost business email gives you mailboxes on your own domain, with webmail and support for phones and Outlook. Email is billed per mailbox per year, and it works with any domain you own.
Why it happens
- Email questions usually come at four moments: buying, first login, phone setup, and delivery problems.
What it means
Pick the guide that matches your moment. If you are not sure, open a ticket and we will help you.
How to fix it
- Getting an address: get info@yourdomain and email price per mailbox.
- Logging in: email login or password rejected.
- Phone and Outlook: IMAP and SMTP settings.
- Problems: bounce messages, emails going to spam, mailbox full.
- Website elsewhere? keep email working.
Still need help? Get support
Open a support ticket
A ticket is the best way to get this fixed: it keeps your details, and we reply in the ticket.
Prefer to talk? Call 0758 309 999 (fastest line). If that line is busy, call 0753 930 000 (longer wait).
Related articles
- How to Get a Business Email Like info@yourdomain.co.tz
- Business Email Price in Tanzania: How Per-Mailbox Pricing Works
- Hosting, Payments and Account Help: Start Here (SakuraHost)
- How to Create Professional Email Accounts in cPanel
- How to Use Webmail (Roundcube) for Professional Email Access
- SakuraHost business email plans
- Read the full guide: business email price per mailbox
- Read the full guide: set up business email on iPhone, Android and Outlook
- Read the full guide: why business emails go to spam in Gmail
Frequently asked questions
Do I need hosting to have business email?
No. Email works with your domain on its own.
Can I use Gmail with my address?
Yes. See connect your email to Gmail.
Written by Jumbe Nylon, Founder & CTO, SakuraHost. Updated October 2026.